FedEx / UPS / Freight Audit & Negotiations

When it comes to the supply chain, knowledge and visibility are the true factors in controlling costs: the more you know, the better you can negotiate contracts and control inventory. Since the deregulation of the transportation industry, change has been the only constant. Carriers such as UPS®, FedEx®, DHL® and the United States Postal Service (USPS®) have made significant changes in their services and pricing strategies. Monitoring these changes is difficult at best, and many companies will undoubtedly miss substantial freight savings.

CRS provides you with the opportunity to improve your logistics program and reduce your overall shipping costs. We specialize in small package, air, ground, LTL, and international shipments. Our proprietary analytic tools, processes, and industry experts have successfully reduced costs for over 97% of our clients, with savings of 10 to 20% on average!

We will assist you in accomplishing significant cost savings through one or all of the following services:

  • Rate and Service Negotiations
  • Carrier Usage Analysis by Service Levels
  • Small Package Express and Ground
  • Contract Compliance Auditing
  • Less-Than-Truckload (LTL) and Truckload
  • Courier Services
  • United States Postal Service (USPS)
  • Inbound Freight Programs – Domestic and International
  • Routing Guides
  • Shipper Accessorial Charges
  • Lane Analysis and Distribution Modeling
  • Transportation Management Systems (TMS)
  • Insurance
  • International Trade Services
  • Site Analysis
  • Warehousing and Inventory Control Efficiencies
  • Fulfillment
  • Small Package Audit Services for
  • FedEx, UPS and DHL
  • Heavy Freight

Rate and Service Negotiations

Utilizing over 300 years of “insider” knowledge and experience, our experts — who are former vice presidents of sales and pricing, district managers, and regional managers from UPS, FedEx, DHL, USPS, LTL Trucking, and Freight Forwarders — will identify exactly what type of discounts your company qualifies for within a few percentage points. We will provide on-site assistance during the negotiation process to make sure you receive the discounts you deserve and the service levels you desire.

Carrier Usage Analysis by Service Levels

Provide detailed analysis on all modes and services of transportation.

Small Package Express and Ground

Determine the cost effectiveness of rate shopping all carriers versus utilizing a single carrier to maximize service levels and reduce cost.

Air Freight – Domestic and International

Increase visibility on all charges door-to-door through automation, enabling a significant reduction of cost incurred because of the employee's time spent reviewing accessorials and subsequent overcharges.

Contract Compliance Auditing

Assist in interpreting contract and rules tariff language and a complete historical discount audit.

Less-Than-Truckload (LTL) and Truckload (TL)

Industry-wide knowledge of all aspects of palletized and non-palletized freight, including NMFC classification, FAK, proprietary rate base, Czar-lite, and SMC regulations.

Courier Services

Local and regional expedited couriers as well as same-day couriers.

United States Postal Service (USPS)

Mailing practices, consolidation zone-skipping opportunities, and other services to reduce USPS® costs.

Inbound Freight Programs – Domestic and International

Use negotiated contracts to pay for inbound freight instead of prepay and add terms, which typically profit the vendor.

Routing Guides

Development of inbound and outbound routing guides to be used by internal shippers as well as vendors to ensure the proper carriers are used and customer carriage terms are met.

Shipper Accessorial Charges

Analysis and recommendations to eliminate or reduce the ever-increasing number of surcharges. In many cases, these charges are negotiable.

Lane Analysis and Distribution Modeling

Proprietary software allows detailed lane analysis and modeling to maximize efficiencies in both costs and service.

Transportation Management Systems (TMS)

CRS can assist in developing a totally customized TMS or assist in determining the necessity of a complete or partial boxed solution and the subsequent return on investment.


There are several opportunities for reducing insurance expenses. Self-insurance options are worth consideration where the claims to cost ratio is 1:5 or less.

Analysis and Reporting

With the data gathered, reports can be provided on how transportation dollars are spent, how often delivery is on time, where the goods are going, and how early the packages are getting to the recipient. Tracking for all shipments — inbound, outbound, or third party — becomes fast and easy. Monthly status reports identify maximized discounts and isolate any contractual noncompliance issues.

International Trade Services

Review the use and appropriate application of duty exemption programs, including a technical review of applicable classifications for compliance and duty savings.

Site Analysis

For larger shippers who have the ability and inclination to look at alternative shipping points, there are sometimes excellent savings opportunities to ship from alternative locations. Costs can be significantly reduced and service levels improved by closing, moving, or adding shipping locations. The goal is to gather the shipping data and run the information through multiple scenarios and carriers.

Warehousing and Inventory Control Efficiencies

Provide detailed analysis of warehouse procedures, identify target areas to increase inventory turns, and maximize system applications, warehouse capacity, and personnel efficiencies.


Review of special and ongoing distribution projects for savings opportunities.

Small Package Audit Services for FedEx, UPS, and DHL

Your carrier invoices are thoroughly audited based on your carrier agreements with any credits identified and submitted to the carrier and approved PRIOR to your company paying the carrier. Common contract audit points are ratings, duplicates, late deliveries, validity of all ancillary charges, packages manifested but not shipped, and proof of delivery. Your company pays your carriers directly without the traditional risks associated with transferring your funds to a third party. Our unique online invoicing services for small parcel freight will automate the carrier invoice audit, accounting, reporting, and payables processes, while giving employees you designate the visibility to effectively manage your small package spend at their convenience. 

Heavy Freight

Review heavy weight freight expenses, including less than truckload (LTL), full truckload (FT), international ocean and air, rail, and domestic airfreight. 

Our programs can be initiated with no up-front fees or charges. Our performance-based compensation is contingent on results and calculated on a share of any new savings generated by our services.

Representing over 300 years of collective transportation management experience with the nation's biggest and best carriers, our services will provide you with a distinct advantage when it comes to negotiating competitive freight contracts and rate programs.